We aim to ship all orders the same day as long as you order before 1pm Monday to Friday!
If you place an order after 1pm we will ship the following day. This excludes weekends so if you place your order Saturday it will be shipped the following Monday. You will receive an email from Foxy letting you know when your order has been dispatched with a tracking number.
The cost of delivery is calculated at checkout, the delivery charge is based on the weight of your order.
For example if your buy 2 or 3 soaps the delivery charge will be less than an order for 3 x Bags of Epsom Salts and several soaps. But if you spend £25 or more then standard shipping is free.
Next day shipping is available for orders placed before 1pm Monday to Friday. If you place your order on a Friday then your delivery isn't guaranteed to be delivered next day (Saturday). If it isn't delivered on the Saturday it will be delivered the following Monday.
Standard shipping times vary but usually you will have your Foxy goods within 2 days of dispatch. But please allow up to 4 days at extremely busy times such as Mothers Day, Fathers Day, Christmas etc.
Upon delivery of the goods please check to make sure that nothing has been damaged. Damages have to be reported to us within 24 hours of receiving the order, otherwise we cannot provide a return/exchange due to limitations outside of our control.
Next day shipping is available for orders placed before 1pm Monday - Friday